First Ever Bangkok Coach Bar

This evening the members of Resilient Minds participated in the first ever Bangkok Coach Bar, hosted by Fabienne Hansoul. Eight of us gathered together at an intimate cafe in Silom and furthered our own professional development. We sorted ourselves into triads and peer coached for 2 hours. The evening was rounded off with a plenary reflection session. Hoping for many more such fantastic evenings!

The Integrative Listening Model

Mini-blog series 3 of 3
The Integrative Listening Model – a model for learning listening.

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This model can be used to learn to listen more effectively. You will recognise the points in Stage 2 from the HURIER model.

How and where can you work on your listening skills?

By a team at Alverno College: Kathleen Thompson, Pamela Leintz, Barbara Nevers & Susan Witowski.

If you are interested in learning more, the article I used for this blog is one chapter in this book:…/…/ref=reader_auth_dp

The Skills of Listening-Centered Communication

Mini-blog series 2 of 3 on Listening


With the understanding of the difference between hearing and listening arises a curiosity in how we actually listen. Some people are appreciated for their listening skills and some are criticised for their lack of listening skills. I find it interesting to reflect on what makes a good listener good.  Judi Brownell breaks down the listening process for us and offers the HURIER model for learning to listen.


Take a few minutes next time you are in a conversation or participating in a meeting and reflect on how you listen.  Do you recognise your own behaviour in the HURIER model?

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If you are interested in learning more, Judi Brownell has several books available on Amazon. The article I used for this blog is one chapter in this book:

Professional Devp: Group Coaching

Resilient Minds continues its professional development series. Today’s session was about Group Coaching.


We discussed the advantages and challenges of group coaching from both the client and the coach perspective. We reflected on the coaching process in a group, especially compared with individual coaching. We penetrated in detail the art of determining the agenda in group coaching. Above all, all the participants are thankful to Tatiana Skovoronskaya for sharing her expertise with us and inspiring us!


Here we are, already at part 5 of 7 in our blog mini-series on emotional intelligence. 

Welcome back! Have you been working on your emotional intelligence? What have you been doing differently? What results have you achieved? Please do share in the comments. I would love to hear.

In this post, we move from focusing on oneself to the Interpersonal realm. That is, emotional intelligence as it relates to interpersonal relationships. You could also call this area people skills. Someone with high interpersonal EQ is someone who understand, interact and relate well to others is various situations. They inspire trust and are good team players. The sub-areas of the Interpersonal realm are: interpersonal relationships, empathy and social responsibility. By the term interpersonal relationships is meant the ability to have mutually satisfying relationships where give and take is the norm. There is trust and compassion present. Empathy is meant the capability of being aware of, understanding and appreciating the feelings and thoughts of others. I would venture to say that the area of empathy is the area which many people think of as emotional intelligence. With social responsibility is meant the desire and ability to willingly contribute to society or the welfare of others. 

To better understand social responsibility, have a look at this video and reflect on the questions below:

– Write down 3-5 emotions you felt while watching the video clip.


– What does it mean to focus on something bigger than yourself?
– What is the value of caring about something bigger than yourself?
– How is that experience relevant for your day-to-day life?
– How does it feel to be altruistic and to express caring about others?
– Ideas for how you can be more socially responsible?

Please share your reflections on these questions. 

If you are interested in learning more about the Interpersonal realm and your own level of EQ, please contact Catherine. 


Self Expression 

Hi! Happy to see you here again. This is part 4 of 7 in our blog mini-series on emotional intelligence. The second realm of the EQi 2.0 model is Self-Expression. 

As the title suggests, this realm is about emotional self-expression and is made up of three sub-areas: Emotional Expression, Independence and Assertiveness. Emotional expression involves one’s ability to express emotions both verbally and non-verbally in an open and congruent way. Independence is about being self-directed and self-controlled in your thinking and actions and to be free of emotional dependency. * Assertiveness has to do with the ability to express feelings and beliefs in an assertive way without being aggressive or abusive. Assertive people are not either passive, withholding their feelings and beliefs. All of these abilities can be done while taking into account the feelings and reactions of others. 

Why is it interesting to be aware of our own emotional self-expression? Isn’t EQ about empathy for others? We send out messages, either consciously or unconsciously, to others is many ways. Being aware of and congruent with our own messages is one aspect of emotional intelligence. I’m sure you can think of a time when you were affected by someone else’s emotions. I definitely can, most poignantly at home with my children. They are mirror of my own emotions, especially when they were small. Adults may not show how they are affected by your emotions, especially in cultures that are trained not to show emotions, but make no mistake, recipients of our emotional messages are affected. Being more effective, especially as a leader, and developing deep relationships with other people, is so much easier when we are consistent and congruent with our own emotional messages. 

You may or may not feel that you have an emotional vocabulary. Maybe you use the word ‘happy’ or ‘irritated’ to actually mean many different emotions. This can be especially challenging if you are speaking in a foreign language, even when you are fluent. One good way to increase your emotional vocabulary is to review and try to use the Plutchik wheel of emotions.

Try also the attached exercise in practicing resistance!  

Have fun with it! I’m sure you can think of places in your life you can be better at expressing your own emotions in an assertive way. 

If you are interested in the full EQi 2.0 assessment, please contact Catherine. 
Kindly, Catherine
* The EQ Edge, by Steven J. Stein and Howard E. Book, M.D.